10 Best Front Alternatives to Scale Personalized Customer Support
With almost half of all customers expecting a response to their queries within 4 hours — and US companies losing roughly $75 billion yearly due to poor customer service — ignoring your company’s customer support offerings isn’t just foolish, it’s potentially fatal. It’s no surprise that most savvy business owners are keen to bolster their brand’s defenses with a fully-featured support suite. But choosing the right platform? Easier said than done. To say the customer support SaaS space is saturated would be a monumental understatement. While it’s tricky to give a specific figure regarding how many support platforms are out [...]